PRIVACY POLICY
Last updated June 07, 2024
This privacy notice for Contagia Innovation Group (doing
business as Contagia) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or
share ("process") your information
when you use our services ("Services"), such as when you:
- Visit our website at contagia.co, or any website of ours that links to this privacy
notice
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this privacy notice
will help you understand your privacy rights and choices. If you do
not agree with our policies and practices, please do not use our
Services. If you still have any questions
or concerns, please contact us at support@contagia.co.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you
can find out more details about any of these topics by clicking
the link following each key point or by using our
table of contents below to find the section you are looking for.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and
the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we collect any information from third parties? We do not collect any information
from third parties.
How do we process your information? We process your information
to provide, improve, and administer our Services, communicate with you,
for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information
only when we have a valid legal reason to do so. Learn more about
how we process your information.
How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to exercise
your rights is by contacting us. We will consider and act upon any request
in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you register on the Services,
express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information
that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you
use. The personal information we collect may include the following:
Sensitive Information. We do not process sensitive
information.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short:Some information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is
collected automatically when you visit our Services.
We automatically collect certain information when you visit, use,
or navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but may
include device and usage information, such as your IP address,
browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other
technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies
and similar technologies.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and
administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We
may also process your information for other purposes with
your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise
manage user accounts.
We may process your information so you can create and log
in to your account, as well as keep your account in working order.
- To save or protect an individual's vital interest. We
may process your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal
information when we believe it is necessary and we have a valid
legal reason (i.e., legal basis) to do so under
applicable law, like with your consent, to comply with laws, to provide
you with services to enter into or fulfill our contractual
obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to
you.
The General Data Protection Regulation (GDPR) and UK GDPR require us
to explain the valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following legal
bases to process your personal information:
- Consent. We may process your information if you
have given us permission (i.e., consent) to use
your personal information for a specific purpose. You can withdraw your
consent at any time. Learn more about
withdrawing your consent.
- Legal Obligations. We may process your information where
we believe it is necessary for compliance with our legal obligations,
such as to cooperate with a law enforcement body or regulatory agency,
exercise or defend our legal rights, or disclose your information as evidence
in litigation in which we are involved.
- Vital Interests. We may process your information where
we believe it is necessary to protect your vital interests or the vital
interests of a third party, such as situations involving potential threats
to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e., express consent) to use your
personal information for a specific purpose, or in situations where your
permission can be inferred (i.e., implied consent).
You can
withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and
consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating
with next of kin
- If we have reasonable grounds to believe an individual has been,
is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and
the collection is reasonable for purposes related to investigating a
breach of an agreement or a contravention of the laws of Canada or a
province
- If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their
employment, business, or profession and the collection is consistent
with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary
purposes
- If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short:
We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your
personal information in the following situations:
- Business Transfers. We may share or transfer your
information in connection with, or during negotiations of, any merger,
sale of company assets, financing, or acquisition of all or a portion
of our business to another company.
- When we use Google Maps Platform APIs. We may
share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places
API).
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with our
Services. Some online tracking technologies help us maintain the
security of our Services and your account, prevent crashes, fix
bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online
tracking technologies on our Services for analytics and advertising,
including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart
reminders (depending on your communication preferences). The third
parties and service providers use their technology to provide
advertising about products and services tailored to your interests
which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising,
as defined under the applicable laws) under applicable US state laws, you
can opt out of these online tracking technologies by submitting a request
as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you
can refuse certain cookies is set out in our Cookie Notice.
Google Analytics
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as
tax, accounting, or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than the period of time in which
users have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such information, or, if this
is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion
is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed
to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Although we will do our best
to protect your personal information, transmission of personal information
to and from our Services is at your own risk. You should only access the
Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to
children under 18 years of age, nor do we knowingly sell such
personal information. By using the Services, you represent that you
are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Services. If
we learn that personal information from users less than 18 years of
age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from children
under age 18, please contact us at support@contagia.co.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of
residence in the US or in some
regions, such as the European
Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you
greater access to and control over your personal information. You may review, change, or terminate your account at any
time, depending on your country, province, or state of residence.
In some regions (like the EEA,
UK, Switzerland, and Canada), you
have certain rights under applicable data protection laws. These may
include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure;
(iii) to restrict the processing of your personal information; (iv)
if applicable, to data portability; and (v) not to be subject to
automated decision-making. In certain circumstances, you may also
have the right to object to the processing of your personal
information. You can make such a request by contacting us by using
the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with
applicable data protection laws.
Withdrawing your consent: If we are relying on
your consent to process your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw
your consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your preferences.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will it affect the processing
of your personal information conducted in reliance on lawful processing
grounds other than consent.
Opting out of marketing and promotional communications:You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by
contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed
from the marketing lists. However, we may still communicate with you — for
example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests,
or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in
your account or terminate your account, you can:
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases.
However, we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our
legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers
are set to accept cookies by default. If you prefer, you can usually choose
to set your browser to remove cookies and to reject cookies. If you choose
to remove cookies or reject cookies, this could affect certain features
or services of our Services.
If you have questions or comments about your privacy rights, you
may email us at support@contagia.co.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT")
feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities
monitored and collected. At this stage, no uniform technology
standard for recognizing and implementing DNT signals
has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism
that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a
revised version of this privacy notice.
California law requires us to let you know how we respond to web
browser DNT signals. Because there currently is not an industry or
legal standard for recognizing or honoring DNT signals, we do not respond
to them at this time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: If you are a resident of California,
Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky,
Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah,
or Virginia, you may have the
right to request access to and receive details about the
personal information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or delete
your personal information. You may also have the right to
withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances
by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal
information in the past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal
address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet Protocol
address, email address, and account name |
|
B. Personal information as defined in the California
Customer Records statute | Name, contact information, education, employment,
employment history, and financial information |
|
We may also collect other personal information
outside of these categories through instances
where you interact with us in person, online, or
by phone or mail in the context of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or contests;
and
- Facilitation in the delivery of our Services and
to respond to your inquiries.
Sources of Personal Information
How We Use and Share Personal Information
C. Protected
classification characteristics under state or
federal law | Gender, age, date of birth, race and ethnicity,
national origin, marital status, and other
demographic data |
|
D. Commercial
information | Transaction information, purchase history,
financial details, and payment information |
|
E. Biometric
information | Fingerprints and voiceprints |
|
F.
Internet or other similar network
activity | Browsing history, search history,
online behavior, interest data, and interactions
with our and other websites,
applications, systems, and
advertisements |
|
G. Geolocation data | Device location |
|
H. Audio, electronic, sensory,
or similar information | Images and audio, video or call
recordings created in connection
with our business activities |
|
I. Professional or
employment-related information | Business contact details in order
to provide you our Services at a
business level or job title, work
history, and professional
qualifications if you apply for a
job with us |
|
J. Education Information | Student records and directory
information |
|
K.
Inferences drawn from
collected personal information | Inferences drawn from any of
the collected personal
information listed above to
create a profile or summary
about, for example, an
individual’s preferences and
characteristics |
YES |
| L. Sensitive
personal Information | |
NO
|
Will your information be shared with anyone else?
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological
development and demonstration. This is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to
third parties for a business or commercial purpose in the preceding
twelve (12) months. Wewill not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline
your request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal
data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you
previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data
if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal
data, or profiling in furtherance of decisions that produce legal or
similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the
following rights:
- Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law,
including California's and Delaware's privacy law)
- Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
Oregon’s privacy law)
- Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data and personal
data collected through the operation of a voice or facial recognition
feature (as permitted by applicable law, including Florida’s privacy
law)
How to Exercise Your Rights
To exercise these rights, you can email us at support@contagia.co,
or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your
behalf. We may deny a request from an authorized agent that
does not submit proof that they have been validly authorized to act on your behalf in accordance
with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. We will only use personal information provided in your
request to verify your identity or authority to make the request.
However, if we cannot verify your identity from the information
already maintained by us, we may request that you provide additional
information for the purposes of verifying your identity and for
security or fraud-prevention purposes.
If you submit the request through an authorized agent, we
may need to collect additional information to verify your identity before
processing your request and the agent will need to provide a written and
signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by emailing
us at support@contagia.co. We will inform you in writing of any
action taken or not taken in response to the appeal, including a
written explanation of the reasons for the decisions. If your appeal
is denied, you may submit a complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and free
of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names
and addresses of all third parties with which we shared personal information
in the immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in writing
to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the
obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal
information we collect from you, from which sources, for which
purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it
may affect our ability to provide our services, in particular:
- offer you the products or services that you want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your account
Republic of South Africa
If you are unsatisfied with the manner in which we address any
complaint with regard to our processing of personal information, you
can contact the office of the regulator, the details of which are:
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated "Revised" date at
the top of this privacy notice. If we make material changes to this privacy
notice, we may notify you either by prominently posting a notice of such
changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting
your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@contagia.co
15. HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM YOU?
Based on
the applicable laws of your country or state of residence
in the US,
you may
have the right to request access to the
personal information we collect from
you, details about how we have processed
it, correct inaccuracies, or delete your
personal information. You may also have
the right to withdraw your consent to
our processing of your personal
information. These rights may be limited
in some circumstances by applicable law.
To request to review, update, or delete
your personal information, please fill out
and submit a
data subject access request. 
